What information do we collect?
At every touch point or guest interaction, we may collect personal information. In addition to any other information you may choose to provide to us, this personal information may include: your name, email address and contact information, business name, and business address.
You can interact with SCSS in various ways such as:
- You can click Online Booking to check availability and for online reservation.
- You can leave your message by entering your information at Contact Us page at this website.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs).
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent.
- To send periodic email
We may periodically send promotional emails about new promotions, latest news and coming events or other information which we think you may find interesting using the email address which you have provided
- To administer a content, promotion, survey or other site feature.
How do we protect your information?
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Do we use cookies?
As with many other sites, our site may use "cookies" or other technologies to help us deliver content specific to your interests, to process your reservations, and/or to analyze your visiting patterns. Cookies, by themselves, cannot be used to disclose your individual identity. This information identifies your browser, but not you, to our servers when you visit our site. If you want to remove cookies at any time from your computer, you can delete them using your browser (consult your browser's "help" menu to learn how to delete cookies).
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducing our business, or servicing you, so long as those parties agree to keep these information confidential. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other use.
Policy Modifications
We may modify this Policy from time to time. When we make material changes to this policy we will post the revised policy on the homepage of our site. You can tell when this Policy was last updated by looking at the date at the top of the Policy. Any changes to our Policy will become effective upon posting of the revised Policy on the site. Use of the site following such changes constitutes your acceptance of the revised Policy then in effect.
Questions
If you have any questions about this Policy or how SCSS processes your personal information, please contact us by email to salesdept@scss.com.my or resv@scss.com.my or by postal mail to
Seri Cempaka Service Suites
Tower 2, Menara PGRM
No. 6, Jalan Pudu Ulu, Cheras
56100 Kuala Lumpur.
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